Ready to answer your questions and guide your choices
Frequently Asked Questions
How long does delivery take?
Most items ship within 2-3 weeks as they’re crafted to order. Custom pieces may take 4-6 weeks. We’ll provide tracking information and keep you updated throughout the process.
Do you offer consultation?
Absolutely! We provide complimentary consultation to help you choose pieces that sits perfectly in your desires Contact us to schedule an in-person consultation.
Can you create custom jewellery pieces?
We love creating unique pieces tailored to your styles and desires.
Are your gemstones natural?
Yes, all our gemstones are 100% natural and mostly comes with certificates. For gemstones that are not yet certified, you can request for certification at a cost that’s chargeable by the lab. Any gemstones that verdict to be unnatural, will be fully refunded. We maintain strict sourcing standards and work only with verified sustainable suppliers.
Have additional inquiries?
We are here to help. Let’s engage in a conversation.
